The process

The samples arrive at the lab through mail (usually), postal parcel, messenger’s car or forwarding transport, four times a day. Following the arrival the samples are registred in our lab data system, Dynalab. In case something is unclear in the request the customer is contacted.

After the registration the analyses work starts by sample preparation, all depending on the method of choice, the samples are analysed according to method/type of element/s and the results are reported directly from the instruments into our lab data system. When all samples and elements are analysed the results are accepted and reported to the customer through e-mail (usually). To 95% or more the reports are sent the same day as the sample arrives.

FAQ

Q: Our screws snap – what is wrong?
A: You probably use ther incorrect steel grade. Or that the hydrogene content in the material is too high, which leads to hydrogene brittleness. This can be determined by steel grade and hydrogene analyses.

Q: The tools break, in process – what do we need to do?
A: This is probably due to an incorrect steel grade or incorrect hardening. This can be determined by carbon and steel grade anlyses.

Q: We have a small metal flake. Can it be analysed?
A: Yes. We can do a survey analyses.

Q: We have observed a coating. What is it?
A: Let’s do a survey analyses.

Q: Can you determine if there is nickel in jewelry?
A: Yes. We can also determine if the fine metal lives up to its promises (is it really silver…?)

 

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